What We Collect and Why We Use It
When you open an account and make deposits through DANA, OVO, or GoPay, we collect the information needed to process those transactions and keep your account secure. This includes your registered name, contact details, device identifiers, and wallet transaction references. We do not store full wallet
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credentials — the actual payment authentication happens inside your e-wallet app. For account verification, we may request identity documents as required by the applicable eligibility rules in your region. We also collect usage data such as pages visited and session duration, which helps us understand how
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the platform is used and where we can improve it. All data we hold is kept only as long as it serves the purpose it was collected for — or as required by applicable local law. Access to your data is restricted to staff and systems
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that need it to operate your account or resolve a support request. We do not sell your personal data to third parties. Any data sharing with payment processors like DANA, OVO, or GoPay is limited to what those processors need to settle your transaction. Availability of
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our platform and the data rights described here depend on local law and are valid in eligible regions only.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.